Terms & Conditions
TERMS AND CONDITIONS OF USE
Solarize Power PMA Agreement
Welcome to www.solarizepower.com (the “Website“). The Website is owned and operated by Solarize Power Private Membership Association (“Association”).
READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE WEBSITE OR PURCHASING PRODUCTS AND/OR SERVICES ON OR FROM THIS WEBSITE.
AS A PRIVATE MEMBERSHIP ASSOCIATION, WE ONLY SELL TO OUR MEMBERS!
By using the Website, you signify your agreement to these Terms of Use. If you do not agree to these Terms of Use, you may not use the Website and are restricted from purchasing and/or using and of the Association’s services and/or products. In addition, when you purchase and/or use any of our current or future services and/or products, you will also be subject to our guidelines, terms, conditions and agreements applicable to those services and/or products. If these Terms and Conditions of Use are inconsistent with the guidelines, terms and agreements applicable to those services, these Terms of Use will control.
Private Member Association Membership Agreement
Purchaser of any Association’s products (“Member”) acknowledges an accepts that once the Product purchased and/or received from Solarize Power, (“SP”), accompanying this Agreement, is removed from its packaging and/or installed and/or used, that you are subject to and are agreeing to become a Member of the Solarize Power Private Member Association (Association”), a private association. Member also acknowledges that a separate membership fee was paid at the time of the purchase of this Product, and such payment was accepted as consideration for Member’s membership fee for membership in the Solarize Power Private Member Association.
Member HEREBY declares, acknowledges and accepts that members of the Association, are exercising our right of “freedom of association” as guaranteed and protected by the Constitution of the United States and its amendments.
Non-Disclosure/Non-Compete/Non-Disparagement
General Provisions
Return Policy / Cancellation
We offer a 30 return / exchange policy. Items to be returned in original packaging with all packaging materials, and accessories, in pristine condition will not incur additional costs excepting for the original cost of shipping, returns other than warranty issues will incur a restocking fee of 15% and be handled on a case-by-case basis
Returns in non-original condition may incur a reasonable 15% to 50% restocking fee, depending upon return condition (which is inline with this industry).
Return shipping, other than warranty issues (at our discretion) will be covered by the buyer.
Purchase verification is required on all returns or exchanges. (Order numbers , Name, Address, Phone numbers are required)
Electronic / telephonic correspondence is required before returning an item, as we may be able to resolve an issue.
You may choose from two options when returning your order:
We reserve the right to deduct appropriate shipping charges (Less Paypal [3%] and/or Card Vendor nonrefundable fees [0 to 3% variable – if any]) from any returned item that doesn’t qualify for the correct return reason or meet our product quality standards. Returned items that are used, opened, damaged (except for manufacturer defects), or are past the return period will be refused (at our discretion). The amount refunded includes only the original purchase price of products and does not include original shipping charges. We do not refund shipping charges paid at the time of order, or that you may pay to return items to us.
Refunds
Once we receive your returned item, our team will review your request and inspect the item. We will send you notification (telephonic or electronic) to confirm that we’ve received your item and are processing your request. We’ll follow up with another similar notification once the request has been processed to let you know if your return was approved (and or any further restocking fees – based upon condition).
If approved, the money will be refunded to your original method of payment within two weeks (Less Paypal [3%] and/or Card Vendor nonrefundable fees [0 to 3% variable – if any]). All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of 3 to 7 days for the refund to show up in your bank statement.
PROMOTIONAL TERMS & CONDITIONS
PLEASE READ THESE TERMS CAREFULLY AND IN FULL.
Solarize Power Offers (each a “Promotional Offer”) are made available by Solarize Power.
Each Promotional Offer is made available in connection with a form of payment as the case may be and subject to the offer as advertised.
The Promotional Offer.
By submitting your payment details, you (i) confirm your acceptance of the Promotional Offer advertised; (ii) accept and agree to these Promotional Offer Terms, including the relevant terms and conditions corresponding to the Solarize Power advertised . All information collected by Solarize Power under any Promotional Offer will be processed and used in accordance with our Privacy Policy. Unless otherwise advertised, Promotional Offers do not permit or provide access to any third party goods or services.
Privacy.
We do NOT share your information, period!
Availability.
A Promotional Offer must be accepted before the applicable expiration date advertised, if any. Except where prohibited by law, Solarize Power reserves the right to modify, suspend or terminate a Promotional Offer at any time and for any reason, in which case we will not honor subsequent Promotional Offer enrollments.
Duration and cancellation.
In the case of any Promotional Offer, the corresponding Promotional Period shall continue for the period as advertised.
Warranty
Growatt Products carry a 2yr factory warranty, we shall honor this and will attempt to solve the issue as a first stop, we reserve the right to determine whether the defect is based on customer negligence or a latent product defect. Growatt China, has the final say, and will deem the necessary procedure(s) to remedy the issue timeously. Which include a brand-new replacement from the factory or repair at our USA facility, or spare parts shipped directly to the customer with the necessary instructions.
MPP Solar Products carry a 2yr factory warranty (when bought through Solarize Power), we shall honor this and will attempt to solve the issue as a first stop, we reserve the right to determine whether the defect is based on customer negligence or a latent product defect. MPP Solar Taiwan, has the final say, and will deem the necessary procedure(s) to remedy the issue timeously. Which include a brand-new replacement from the factory or repair at our USA facility, or spare parts shipped directly to the customer with the necessary instructions.
All of our products (including those not mentioned here) are subject to the warranty(ies) that the factory offers (when bought through Solarize Power).
Liability.
Solarize Power or its partner sites and affiliates shall in no way be held liable for any damage caused by our products to private and public property in any shape or form.
As stated in all literature, all installations shall be carried out and installed upon non-combustible surfaces, breakers, electrical and fire protections and equipment shall be carried out by the buyer according to, and in accordance with prevailing local electrical code and best practices.
Such protections should be designed to mitigate such catastrophic failures, e.g. removable of flammable materials from equipment site, correctly sized wire and breaker/fuses etc.
Such purchase of any equipment from us will automatically fall under the aforesaid indemnities and is sold “voetstoets”.
DISCLAIMER
WEBSITE DISCLAIMER
The information provided by Solarize Power (“we”, "us," or "our") on https://solarizepower.com(the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER
The Site fray contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us, WE DO NOT WARRANT, ENDORSE, GUARANTEE. OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD PARTY WEBSITES UINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING, WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
TESTIMONIALS DISCLAIMER
The Site may contain testimonials by members/users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences.
YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user, and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.